Quality Control Live Fish is our commitment to excellence. At THIENDUC AQUARIUM, we understand that trust is at the core of our business, especially with our European partners. We ensure the health, freshness and superior quality of each fish through a rigorous, multi-stage inspection process.

The Foundation of Trust: Sourcing and Initial Inspection

Our commitment to a stringent Quality Control Live Fish process begins well before the fish are ready for export. It starts with the very origins of our aquatic life, whether from our extensive nationwide satellite farms or the wild rivers and streams of Vietnam, Laos, Cambodia, China, and Thailand. We believe that true quality can only be achieved by working with the best partners and ensuring the highest standards from day one.

Supplier Vetting: Building a Network of Excellence

We only partner with reputable, certified fish farms and suppliers who share our unwavering commitment to quality. Each supplier undergoes a comprehensive vetting process that includes on-site visits, a review of their breeding and feeding protocols, and a thorough assessment of their health management practices.

We scrutinise their records to ensure they have a history of producing healthy, robust fish. This rigorous selection process forms the first critical layer of our quality assurance. Our extensive system for sourcing wild fish is also managed with the utmost care, with experienced teams ensuring sustainable and responsible collection that minimizes stress on the aquatic inhabitants.

Pre-arrival Checks: A Proactive Approach

Our quality control team works in close collaboration with our suppliers. We require detailed health reports and conduct pre-shipment inspections of the batches before they are even transported to our facility. This proactive communication allows us to identify any potential issues early and prevents us from receiving fish that do not meet our high standards. We track every shipment to ensure timely arrival and reduce transit-related stress.

Arrival Inspection: The First Look

Upon arrival at our facility in Cu Chi, a dedicated and highly trained team is ready to perform the initial inspection. Each transport bag is carefully examined for any signs of stress, injury, or disease. We look for lethargic behaviour, frayed fins, or any visible parasites. Any fish showing signs of distress is immediately isolated and handled with specialised care.

Water Quality Testing: A Scientific Start

The health of the fish is directly tied to the quality of their environment. As soon as a shipment arrives, a sample of the transport water is collected and immediately tested. Our on-site laboratory performs tests for critical parameters such as pH, temperature, dissolved oxygen levels, and ammonia concentration. This scientific approach ensures that the environment the fish are coming from is healthy and allows us to prepare our holding tanks for a smooth and safe transition. This meticulous step is a key component of our Quality Control Live Fish protocol.

Acclimation and Health Monitoring: Nurturing Our Fish

Once the initial inspection is complete, the fish enter the next phase of our Quality Control Live Fish process: a period of controlled acclimation and meticulous health monitoring. This stage is crucial for ensuring the long-term well-being of the fish before they are deemed ready for export.

Quarantine: The Sentinel of Our Facility

All newly arrived fish, whether wild-caught or farm-raised, are placed in designated quarantine tanks. This prevents any potential cross-contamination and allows our team to observe them in a sterile, controlled environment, away from our existing stock. This period of isolation is a non-negotiable step to protect the health of all fish within our facility.

Gradual Acclimation: A Gentle Transition

The fish's transition from their transport bags to our holding tanks is a slow and deliberate process. Water parameters are carefully adjusted over a period of hours to match the environment of the quarantine tanks. This gradual acclimation process minimises shock and stress, allowing the fish to adapt to their new surroundings without compromising their immune systems.

Health and Behavioural Observation: Our Trained Eyes

Throughout the acclimation period, our team of aquarists continuously monitors the fish. We look for normal feeding habits, swimming patterns, and social interactions. Any abnormal behaviour, such as hiding, listlessness, or aggressive displays, is immediately noted. We conduct daily visual checks for physical abnormalities, including inflamed gills, lesions, or scale loss. This constant supervision is essential to our rigorous Quality Control Live Fish standards.

Prophylactic Treatments: A Precautionary Measure

In some select cases, we may administer approved, non-harmful prophylactic treatments to prevent common parasitic or bacterial issues that can arise from transport. These treatments are carefully chosen to be safe and effective, ensuring the fish are in peak health without any long-term effects. This is a crucial element of our overall care strategy and our unwavering commitment to Quality Control Live Fish.

The Final Gate: Pre-shipping Quality Assessment

Before a fish is packaged for shipping, it must pass a final, comprehensive quality assessment. This is the last and most critical step in our Quality Control Live Fish procedure, acting as the ultimate guarantee of the product's excellence. Every single fish is scrutinised to ensure it meets our exacting standards and, most importantly, the high expectations of our European clients. This final check is what sets THIENDUC AQUARIUM apart.

Individual Selection: The Personal Touch

Unlike many other exporters, we perform an individual inspection of each and every fish. A trained technician carefully nets and examines the fish, ensuring it is a prime specimen worthy of export. This one-on-one assessment guarantees that no fish with even the slightest imperfection makes it into a shipment.

Physical Check: The Mark of Health

During this individual inspection, the technician performs a meticulous physical check. They look for clear, bright eyes; vibrant, clean gills; intact fins without any tears or frays; and healthy scales that show no signs of injury or disease. The overall body condition is also assessed to ensure the fish is well-fed and robust. This level of detail is a testament to our commitment to a superior Quality Control Live Fish process.

Behavioural Assessment: A Sign of Vitality

The fish's activity level and responsiveness are also evaluated. A healthy, stress-free fish will be alert and active. The technician will observe its reaction to being netted and handled, looking for signs of resilience. This behavioural assessment provides valuable insight into the fish's overall vitality and readiness for transit.

Weight and Size Verification: Precision in Every Package

Finally, the fish's weight and size are accurately measured to ensure they meet the exact specifications of the customer's order. This attention to detail eliminates any discrepancies and ensures that our clients receive precisely what they have ordered. This precision is another hallmark of our dedication to a flawless Quality Control Live Fish process.

Safe Passage: Packaging and Logistics

The journey from our facility in Ho Chi Minh City to our European partners is a testament to our commitment to Quality Control Live Fish. We have developed sophisticated packaging and logistics protocols to ensure that every fish arrives at its destination in perfect condition.

Optimal Packaging: A Home Away From Home

Fish are packaged in specialised, insulated containers designed to maintain a stable environment. We use pure oxygen and carefully conditioned water to create an optimal environment for the fish during transit, minimising stress and ensuring their comfort.

Temperature Control: Precision in Transit

Maintaining a stable temperature is critical for live fish transport. We utilise a combination of advanced insulation and temperature control methods within our packaging to ensure the temperature remains within the ideal range, regardless of external conditions. This prevents thermal shock and is a critical part of our Quality Control Live Fish system.

Labelling and Documentation: Transparency and Traceability

Every single package is clearly and accurately labeled with the species, quantity, and destination. We provide comprehensive documentation for each shipment, including a QR code that links directly to its health and origin data. This level of transparency provides our EU clients with complete peace of mind, knowing the full history of their product. This is part of our commitment to Quality Control Live Fish.

Secure Transport: Partners You Can Trust

We collaborate exclusively with experienced logistics partners who specialise in the transport of live animals. Our partners are fully compliant with international animal welfare and transport regulations, ensuring that every shipment is handled with the utmost care and professionalism. This final step guarantees that our product's quality is preserved right up to your doorstep. The Quality Control Live Fish system is a collaboration from our facility to your destination.

Conclusion

Tại THIENDUC AQUARIUM, Quality Control Live Fish không chỉ là một tiêu chuẩn mà còn là di sản của chúng tôi. Quy trình nhiều giai đoạn của chúng tôi đảm bảo mỗi sản phẩm là đại diện cho sự xuất sắc của thương hiệu, xây dựng niềm tin lâu dài với các đối tác châu Âu. Khi chọn THIENDUC AQUARIUM, bạn đang đầu tư vào chất lượng và sự tin cậy vượt trội.

Contact Information: 

• Address: 57 Le Thi Sieng, Tan Thong Hoi, Cu Chi, Ho Chi Minh City, Viet Nam 

• Mobile: +84903912501 

• Office: +84982577871 

• Email: thien@thienducaquarium.com