In the global ornamental fish trade, trust is paramount for European importers. THIENDUC AQUARIUM, a leading Vietnamese exporter since 2012, has solidified this trust by joining the elite Overseas Forwarding International (OFI) network. This prestigious Thien Duc OFI Membership is our definitive commitment to world-class quality and sustainable operations, delivering tangible benefits to our valued EU partners and affirming our dedication to the highest global standards.

The Significance of OFI Membership: A Mark of Global Excellence

To be invited into the OFI network is to be recognized among the best in the global logistics community. This is not a simple trade association but an exclusive alliance where potential members undergo a rigorous vetting process. In an industry as specialized and sensitive as live animal transport, such a distinction is paramount. It serves as a globally recognized benchmark for quality, financial stability, and operational reliability.

Rigorous Standards for a Demanding Industry

OFI’s selection criteria are intentionally stringent. The network seeks out companies that are not just successful, but are leaders in their national markets. Prospective members are evaluated on their financial health, ensuring they are a stable partner for long-term business.

They are assessed on their operational excellence, a particularly critical factor for THIENDUC AQUARIUM, as the safe and humane handling of live ornamental fish requires specialized knowledge, infrastructure, and processes. Furthermore, a company's industry reputation and peer recommendations are heavily weighted. The exclusivity of the network—often limiting membership to just one or two companies per country—amplifies its prestige and makes the Thien Duc OFI Membership a true mark of distinction.

More Than a Logo: A Promise of Reliability

For our clients in the EU, the OFI logo on our correspondence is a seal of approval. It signifies that THIENDUC AQUARIUM operates in alignment with a global code of ethics and professional conduct. It provides the assurance that you are partnering with a company that has been independently verified and endorsed by a network of its international peers.

This membership grants us access to a worldwide chain of equally vetted, high-quality partners. This means that from the moment our fish leave our facilities in Cu Chi to their arrival at any major European hub like Frankfurt, Amsterdam, or Paris, every step of the journey is handled by a trusted OFI member, ensuring a seamless, secure, and efficient supply chain.

A Foundation of Quality: How Thien Duc Earned Its Place

Achieving this membership was not an overnight event. It was the culmination of over a decade of unwavering dedication to quality in every facet of our operations. The Thien Duc OFI Membership is a direct and natural result of a business philosophy that places the health of our fish and the satisfaction of our clients above all else. We built our reputation by investing in the systems, infrastructure, and people necessary to meet the exacting demands of the international ornamental fish market.

Certified Systems and Advanced Infrastructure

Our commitment to quality is systemic. We have implemented robust quality management systems that govern everything from water quality parameters in our holding tanks to our meticulous packing protocols. Our state-of-the-art facility is designed to provide a low-stress environment for a wide array of species, ensuring they are in peak condition before their journey.

We have invested heavily in modern technology, including advanced tracking systems that offer our European clients full transparency and peace of mind. This infrastructure is the backbone that allows us to consistently deliver on our promise of quality, a key reason we were welcomed into the OFI network. The value of the Thien Duc OFI Membership is built upon this solid foundation of operational excellence.

Expertise in Action: Our People and Processes

Technology and infrastructure are vital, but it is the expertise of our team that truly sets us apart. Our biologists, technicians, and logistics specialists possess deep, hands-on knowledge of the diverse species we handle. They understand the unique requirements of wild-caught fish acclimatizing to new environments and the specific needs of different farmed varieties.

The human component is essential. We have developed a profoundly customer-centric approach, working closely with our clients in the UK, Germany, and beyond to understand their specific market needs, documentation requirements, and delivery schedules. This dedication to service excellence demonstrated to OFI that we are not just a supplier, but a true partner.

Sustainability: A Shared Value for a Greener Future

In today's global marketplace, and especially within the environmentally-conscious European Union, operational quality alone is not enough. True excellence requires a profound commitment to sustainability. THIENDUC AQUARIUM's philosophy aligns perfectly with this modern imperative, making our induction into a forward-thinking network like OFI a natural fit. For us, sustainability is not a buzzword; it is a core business principle with three key pillars.

Responsibility for the Economy and Environment

Economic sustainability means building strong, stable, and long-term relationships with our clients and suppliers. The trust that the Thien Duc OFI Membership fosters is a cornerstone of this stability. Environmentally, we are acutely aware of our responsibility as custodians of aquatic life.

Our wild-caught sourcing is conducted responsibly, working with local communities to ensure that practices are sustainable and do not deplete natural populations. Our farming operations continuously strive to minimize our environmental footprint, focusing on efficient water use, responsible waste management, and reducing our energy consumption. We champion digital documentation to reduce paper waste, a practice that aligns with both our values and those of our EU partners.

Social Responsibility and Moral Behavior

We are dedicated to social sustainability as well. We believe in ethical business practices in all dealings, ensuring fair and transparent partnerships with our network of local fish collectors and satellite farms. We invest in our employees, providing training, development, and a safe, supportive work environment. We understand that the health of our business is intrinsically linked to the health of our community and ecosystem. This holistic approach to business was a critical factor in our acceptance, as the Thien Duc OFI Membership signifies a commitment to ethical conduct that transcends borders.

What Thien Duc OFI Membership Means for You, Our European Partner

Ultimately, our achievements are measured by the value we deliver to our clients. This membership translates into concrete advantages and a newfound level of confidence for our customers and international agents across Europe.

Unparalleled Global Reach and Seamless Logistics

Through the OFI global network, we can offer a logistical reach and reliability that is second to none. The Thien Duc OFI Membership ensures that every connecting partner, from the airline to the customs agent in your home country, is held to the same high standard of excellence. This integrated network minimizes delays, prevents mishdling, and guarantees the smoothest possible transit for your valuable shipments.

Assurance of Quality and Decreased Risk

For any importer of live animals, risk management is a primary concern. The Thien Duc OFI Membership is your assurance that you are working with a financially stable and operationally superior company, dramatically reducing the risks in your supply chain. This translates into healthier fish upon arrival, lower DOA (Dead on Arrival) rates, and greater consistency, allowing you to manage your inventory with more confidence and profitability.

A Relationship Based on Mutual Trust and Values

Confidence is the bedrock of international trade. Knowing that both THIENDUC AQUARIUM and our global logistics partners are thoroughly vetted provides invaluable peace of mind. For our European clients who place a high premium on Corporate Social Responsibility (CSR), the ninth Thien Duc OFI Membership confirms that your supply chain partner shares your commitment to ethical and sustainable practices.

Partner with a Certified Leader in Ornamental Fish Export

THIENDUC AQUARIUM's OFI membership is a testament to our core values: quality, reliability, and sustainability. It crowns our efforts to build a world-class export operation tailored for the European market. The Thien Duc OFI Membership is our promise of healthier fish, seamless logistics, and a partnership built on trust. We invite our partners across the EU to experience the tangible benefits of our certified excellence and see how it can help your business thrive.

Contact Information: 

Address: 57 Le Thi Sieng, Tan Thong Hoi, Cu Chi, Ho Chi Minh City, Viet Nam 

Mobile: +84903912501 

Office: +84982577871 

Email: thien@thienducaquarium.com